News for travel agents

Effects of Helsinki Airport ground handling staff's walkout on our flights on 19 – 20 September 2023

Typhoon Saola’s effects on our Hong Kong flights

Impact of the wildfires in Rhodes, Greece on Finnair flights

Travel requirements to the USA when having visited Cuba

Border control at Finland's internal borders on 08 – 15 July 2023

Changes in Finnair traffic plan for summer 2023

Seattle route temporary suspension for 01SEP-29OCT23 

Possible strike at Swedish airports in July 2023

Finnair discontinues Turku and Tampere routes as of May 2023

Mumbai route temporary suspension for period 01AUG23-30MAR24

*Issue fixed* Technical issue causing cancellations on some PNRs after flights are booked

Changes in Finnair traffic plan for winter 2023-2024

Widerøe to operate our Bergen and Tromsø flights

Security control’s industrial action at Berlin Airport on 24APR23

Temporary changes in the Finnish VAT legislation in January-April 2023

Security control’s industrial action at HAM and DUS Airports on 20-21APR23

Security control strike in London Heathrow Airport on 31MAR-09APR23 

German labor unions strikes in Germany on 27MAR

Effects of Amsterdam Airport's restrictions on our flights for S23

Strike warning at DUS apt on 17MAR

All Tampere and Turku flights to be operated by bus during 03JAN-01MAY23

WEAP embargo on Finnair operated flights to/from/via DOH

Effects of Transportation worker union’s strike on Finnair flights between 15-21FEB23

Iberia to operate Finnair Barcelona and Madrid flights

Entry requirements to Thailand

Handling of delayed baggage heavily congested

**Strike cancelled**Ground handling strike pre-announced at LHR AP on 16-19DEC

Segments getting autocancelled - issue solved

Effects of transport worker union’s strike on Finnair flights

Entry requirements to China

Updated regulation at SIN airport as of 14Nov for all pax carrying Duty Free liquids, aerosols and gels

AY / AF codeshare on HEL-CDG-HEL flights ending as of 1 December 2022

Changes in Finnair traffic plan for winter 2022-2023

AY269/270 TMP & AY229/230 TKU flights replaced by buses 02NOV-01DEC22

Restricted entry of Russian tourists into Finland as of 30 September 2022

Facemask policy on our flights

Handling involuntary changes in GDS’

Changes in Business Light ticket type pricing from Asia

London Heathrow capacity restrictions during summer 2022

Information about our flights to Shanghai

Travelling to and via Singapore

Changing a Light ticket with “Book with confidence” change rule after 5th of July

Entry requirements to Thailand

AJB Tour Operator Fares: Notification of Changes to Penalties on fares originating from Europe

Changes in booking pet in the hold (AVIH) as of 1st July

Travelling to Finland

AY1305 and AY1306 flights to and from Amsterdam on 7 July – 28 August will be cancelled

Adjustments to August - October traffic program

Hong Kong Aug-Sep 2022 cancellations

DAT LT to operate some of Finnair Copenhagen, Oulu and Lisbon flights in summer 2022

Entry requirements to The USA

Changes to ticketing time limit conditions of Tour Operator fares

Exceptional “Book with confidence” change policy ended 31May

Changes in Finnair traffic plan for summer 2022

Flexible ticket change policy extended until 31 May 2022

Hong Kong June 2022 cancellations

Reminder for travel agents handling marine fares

Entry requirements to India

Instructions for handling of TKTs/EMDs issued in Russia or with CC issued in Russia

Entry requirements to the UK

Changes in Finnair flights to Asia and Russia

Impact of the situation in Ukraine on our flights

Effects on Transport Union's worker's strike warning on Finnair flights

Changes in Finnair traffic plan for winter 2021-2022 

AY1651 and AY1652 HEL-BCN-HEL flights cancelled during 27Mar-29Oct 2022

Handling of bookings affected by involuntary changes due to pandemic

Changes possible in Finnair flights during December 2021 and January 2022

Change in the pricing and ticketing procedure for cabin baggage (CBBG) on 03Jan

Technical error on YR surcharge collection on short-haul routes - Issue solved

Change in YR surcharge handling on Finnair's short-haul flights

Impact of the situation in Afghanistan on our flights

ID cards will no longer be accepted for travel to the UK as of 1 October 2021

Guidelines for flights between 1 July 2020 - 28 February 2022

IATA Travel pass trial (update 31Jul)

Technical issue affecting Finnair Easy - Issue solved

Temporary suspension of dogs entering the US from High-Risk rabies countries until further notice

AVIH embargo on intercontinental flights for now (updated 10Jun)

A technical issue affecting emails sent to Finnair Agent Helpdesk - issue solved

Impact of the situation in Belarus on our flights

Finnair Payment Policy renewed version has been published

Change in YR surcharge handling on Finnair's on long-haul flights (updated 6May)

Finnair Easy travel agent portal upgrade

Finnair Plus service break between 25-29 March

Changes in agent support contact details

Juneyao Airlines flights to China suspended

Exceptional change/refund policy on flights to and from China between 28Jan – 08Mar

Ski jumping skis can't be confirmed to ATR

Changes in Finnair traffic plan 01 April – 30 October 2021 (UPDATED 20JAN)

Flights from UK and Ireland to Finland temporarily suspended from 21 December 2020 to 24 January 2021 (Updated 15JAN)

Update on handling corporate customers after the introduction of new one-way fares

Introduction of one-way ticket fares for flights within Europe

Travelling on Finnair flights after Brexit

Changes to contact numbers

Finnair partners with Aaron Group to strengthen NDC distribution

Finnair expands its renewed distribution strategy to new markets

Changes in Berlin flights

WEAP embargo to/from Hong Kong effective immediately

TK-status followed by a schedule change on booking

Adjustments to Finnair traffic due to coronavirus - UPDATED 11AUG

BCN and MAD cancellations

Changes in carry-on baggage allowance as of July 6th

Finnair and Sabre renewed distribution agreement

New measures on board and at the airport to protect the health of our customers

Reminder: Changes in Finnair’s ticket types 31st March 2020

Manage Booking ancillary sales open for group bookings

Delays in the refund processing

Changes in Finnair´s ticket types 31st March 2020

Finnair does not accept any future bookings of firearms (SSR WEAP) to or from Milan Malpensa (MXP)

Air Italy (IG) liquidation

Finnair will stop accepting direct transfer for AVIH at Helsinki airport

Availability temporarily closed for flights to/from Mainland China - availability reopened

Economy Light ticket becomes available for flights from Europe to Japan

Changes to reservations on Finnair flights to and from China – updated 29Jan

Suspension of Nanjing and Beijing Daxing routes until end of March due to suspended group travel from China

Flight route adjustment to Dubai due to the escalated situation in Iran - updated 17Jan

Carrying mobility aids to be improved as of 20.12.2019

New farebasis on SJB EU to Japan 15th January

Changes to booking a bicycle on Finnair operated and marketed flights

Finnair will be introducing a new Ticketing Time Limit notification format

Distribution in Sabre and Abacus stopped

25NOV instructions for reroutings due to IAU strike

25NOV Guidelines for possible strike at HEL airport

Ticket Access enabled to Travel Agents who originally issued AY Tickets allowing them to further Display and perform Reissue/Exchange activities their end, even after Ticket reissue done by AY

Changes to Tour Operator ticketing time limits and cancellation policy

Flights to Beijing’s new airport Daxing starting 03Nov

Co-operation between AY/JP has ended

Certain Apple Macbookpro devices are not allowed on Finnair flights due to battery issues

Changes in fare brand structure on September 3rd

HKG Airport closed due to demonstrations

Change fee updates as of August 2019