Seattle route temporary suspension for 01SEP-29OCT23
Finnair is temporarily discontinuing Seattle flights from the 1st of September 2023 until the 29th of October 2023. The reason for the route discontinuation is due to changes in the maintenance schedule.
Flights will be resumed for the summer season 2024.
Finnair has proposed a new connection to the customer and automatically updated the ticket.
In case the new schedule is not suitable for the customer, the SSR OTHS INVOL element in the booking permits one further free involuntary change and/or cancellation as per the guidelines below. All the PNRs are expected to be processed and affected customers notified by the end of Wednesday 5th of July.
Route impacted | SEA |
Travel dates impacted | 01SEP2023 – 29OCT23 |
Applies to tickets issued by | 04JUL2023 |
New travel dates | -14/+14 days from original travel date |
Changes to origin/destination/stopover | Allowed between HEL and LAX/DFW/ORD/JFK.
Please note: Ground transportation costs will not be covered by AY as AA and AS have good options for domestic connx flights to/from allowed US airport. |
Airlines allowed | Always try to rebook AY marketed flights first.
If AY marketed flights within North America are not available, then oneworld marketed flights can be used:
|
Booking class to be used | Same or lowest available booking class within same cabin |
Number of allowed changes | One change free of charge, further changes according to normal ticket rules |
Mandatory waiver text in OSI element | OS AY CHANGE DUE TO SEA ROUTE CNLD OS AY REFUND DUE TO SEA ROUTE CNLD |
Mandatory indicator in front of fare calculation on the reissued ticket | ‘S’ -indicator |
Mandatory text in the endorsement | SKCHG to be used for involuntary changes when there is more than 2 days before departure (together with ‘S’ indicator in the fare calculation)
|
Refunds | Full or partial refund allowed; cancel the booking/remaining segments and refund the ticket directly in your own GDS (if that is not possible, process refund via BSP/ARC) |
Bookings with connecting flights not in sync with new schedule | We have tried to keep all the connections which are on the same ticket but there might be cases where it is not possible to offer a smooth connection with the changed schedule; postpone the travel to a later flight/date in original booking class or cancel the booking for a full refund, rerouting to other airline is not allowed.
|
Ancillaries | The above-mentioned change policy applies also to ancillaries, for the one free change follow the ancillary instructions on Easy
Refund allowed only in case a similar ancillary service is not available on the new flight. Process EMD refunds via BSPlink refund application (ARC users: apply for refund via Refund Web-form, mention “ARC Agent” in the additional information box) |
Groups |
|
Important information |
|