Corporate fares
Finnair Corporate Programme (FCP) offers upfront discounts, additional ticket types and other benefits for corporate customers of all sizes.
By joining FCP, the corporate customer will get instant discounts on all Finnair long-haul flights from the fully flexible Flex fare. The discount is given for all booking classes in all our three travel classes: Business, Premium Economy, and Economy Class.
In addition to the discounted Flex ticket type on long-haul flights, our corporate customers can also use our three other ticket types: Light/Superlight, Classic and PrioFlex. PrioFlex, available from February 2024, is a ticket type only for our corporate customers and it includes priority services at the airport on top of standard Economy Flex ticket type benefits. PrioFlex and Superlight are available via our modern distribution channels – NDC and Finnair.com.
Neither Classic/Light/Superlight ticket types nor travel within Europe (including travel on domestic routes within Finland) are discounted.
You can download a Finnair Corporate Programme quick guide for travel agents here.
In addition to Finnair Corporate Programme, we may also offer a tailored agreement for selected companies. Such agreements are called Finnair Corporate Agreements (FCA) and they are always separately evaluated and negotiated between Finnair and the company.
For any questions you may have for our mutual corporate customers, you can reach us via this contact form.
Ticketing instructions
Finnair corporate fares are made available to the company’s travel agency upon request. Booking a corporate fare is easy – the fares are accessed by using a specific pricing code provided by Finnair. The fares are filed based on PCC and/or IATA number. In case your travel agency is moving from Edifact distribution to NDC, the corporate fares do not need to be separately reloaded for NDC.
Whenever you are pricing a Finnair booking with a corporate fare, it is mandatory also to add the corporate customer’s client code in the reservation.
FCA customers have their own corporate specific pricing code.
For FCP customers there are country-specific pricing codes. The pricing code will work only in the country to which the pricing code is assigned to but some countries' pricing code enables pricing also from a neighbouring country.
Finnair Corporate Programme customer may also use their own pricing code for the FCP fares – this information must be passed on to Finnair when joining the program or by contacting us via the FCP contact form.
Country-specific generic pricing codes for FCP customers:
Finnair corporate fare rules follow the published fare rules.
In NDC: fare rules are visible at the time of booking.
In GDS Edifact:
Pricing is done either with a generic pricing code or with customer's own pricing code (see Pricing code section above). Whenever a corporate fare is used, a client code must be entered in the booking as well (see Corporate identifier section below). If fraudulent behavior by agent is detected by selling corporate fares without a correct client code inserted in the booking, Finnair reserves the right for appropriate actions, for example ADM.
When Finnair’s published fares change, the corporate fare levels will change accordingly. The discount percentage vs. the published fare level remains fixed.
In NDC: insert the corporate pricing code in the appropriate field.
In GDS Edifact:
IT code (Tour Code) will be shown on the ticket: ITAYCORP123456
Whenever you are pricing a Finnair booking with a corporate fare, it is mandatory also to add the corporate customer’s client code in the reservation. The client code is entered with a CLID (Corporate Identifier) element.
A CLID element must be either passenger specific or apply to the entire booking. You cannot add two CLID elements for the same airline but a booking may include CLID elements to other airlines given that there are flights marketed by that other airline.
Adding a client code as an OS element is no longer supported and the code will end up on our erroneous corporate customer numbers list and you will also be notified of the erroneous code.
In NDC:
Add the Corporate Identifier (CLID) in the input of AirShoppingRQ or OfferPriceRQ. The CLID is stored in the offer and automatically reused in the following OfferPrice, OrderCreate, SeatAvailabilty and ServiceList.
In post-sale flow, the CLID stored in the order is automatically reused in OrderReshop, SeatAvailabilty and ServiceList.
It is not possible to add a CLID to an already created order. However, if it needs to be added or changed at a later stage, please contact our agent help desk.
In GDS Edifact:
The client code is entered with an SSR CLID element, for example in Amadeus with command SR*CLIDAYHK/AYXXX123YY:
| 1 | SR*CLID | the special service request for a CLID element |
| 2 | AY | mandatory airline designator |
| 3 | HK/ | for indicating the status of the element, HK followed by a slash "/" is mandatory |
| 4 | AY | for indicating to which airline the CLID belongs to |
| 5 | XXX123YY | an eight character long corporate specific client code; can be either three letters + three numbers + two letters OR two letters + four numbers + two letters |
In Amadeus you can also use the command SR*CLIDAY-AYXXX123YY.
Please replace XXX123YY with the real Finnair 8-character customer specific client code.
How the client code is inserted in other reservation systems (GDS):
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The SSR CLID is the new industry standard format for identifying a corporate customer in a flight reservation (CLID = client identification). In case a client code entry fails (system response eg. "CORPORATE ACCOUNT NOT FOUND"), it means either that:
1. You are trying to enter a code which has not yet been activated in the NDC/GDS database; it usually takes over night for a new client code to become active in a GDS database.
2. There is a typo in the CLID you are trying to enter.
3. In Edifact, you forgot to add AY in front of the actual CLID (please note that some of our client codes also begin with AY, e.g. AYA.. or AYB.. or AYC.. which means that the command might look like it has too many "AY" but indeed is correct).
4. You are trying to enter a CLID which has been inactivated on our side; if a corporate customer has not had any purchases since 1st of July 2018, the client code has been inactivated.
5. The CLID is not part of the current corporate agreement.