Seattle route temporary suspension for 01APR-30MAY24

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Published Nov 29, 2023 Updated Dec 3, 2023

Finnair is suspending Seattle flights from the 1^st of April 2024 until the 30th of May 2024. The reason for the route discontinuation is due to changes in the maintenance schedule.   

Flights will be resumed as of 01 June 2024.

Finnair has proposed a new connection to the customer and automatically updated the ticket.  

In case the new schedule is not suitable for the customer, the SSR OTHS INVOL element in the booking permits one further free involuntary change and/or cancellation as per the guidelines below.  All the PNRs are expected to be processed and affected customers notified by the end of Sunday 10 December 2023.   

Route impacted	SEA
Travel dates impacted	01APR – 30MAY24
Applies to tickets issued by	29NOV2023
New travel dates	-14/+14 days from original travel date
Changes to origin/destination/stopover	Allowed between HEL and LAX/DFW/ORD/JFK. Please note: Ground transportation costs will not be covered by AY as AA and AS have good options for domestic connx flights to/from allowed US airport.
Airlines allowed	Always try to rebook AY marketed flights first. AY Transatlantic flight + connection flight with AA (American Airlines) or AS (Alaska Airlines). Alternatively, any AJB routing with AJB carriers (e.g. AA/BA connections via LHR) If AY marketed flights within North America are not available, then oneworld marketed flights can be used: E.g. HEL AY ORD AY* SEA E.g. AY + AA/AS: For domestic flights between LAX/DFW/ORD/JFK-SEA.
Booking class to be used	Same or lowest available booking class within same cabin
Number of allowed changes	One change free of charge, further changes according to normal ticket rules
Mandatory waiver text in OSI element	OS AY CHANGE DUE TO SEA ROUTE CNLD OS AY REFUND DUE TO SEA ROUTE CNLD
Mandatory indicator in front of fare calculation on the reissued ticket	‘S’ -indicator
Mandatory text in the endorsement	SKCHG to be used for involuntary changes when there is more than 2 days before departure (together with ‘S’ indicator in the fare calculation)
Refunds	Full or partial refund allowed; cancel the booking/remaining segments and refund the ticket directly in your own GDS (if that is not possible, process refund via BSP/ARC)
Bookings with connecting flights not in sync with new schedule	We have tried to keep all the connections which are on the same ticket but there might be cases where it is not possible to offer a smooth connection with the changed schedule; postpone the travel to a later flight/date in original booking class or cancel the booking for a full refund, rerouting to other airline is not allowed.
Ancillaries	The above-mentioned change policy applies also to ancillaries, for the one free change follow the ancillary instructions on Easy Refund allowed only in case a similar ancillary service is not available on the new flight. Process EMD refunds via BSPlink refund application (ARC users: apply for refund via Refund Web-form and mention “ARC Agent” in the additional information box)
Groups	If tickets have been issued, Finnair will re-route to alternative services If tickets have not yet been issued, Finnair will rebook on alternative Finnair operated flights. In case an alternative option is not available and therefore offered, please contact Finnair Group Sales Support for further information
Important information	Full instructions for involuntary changes are available here. “Finnair (AY) only” also includes those flights which are operated by NoRRA or by Iberia for Finnair/Widerøe for Finnair These same rules apply also to individual bookings with TO fares. Adhering to this policy is the user’s responsibility. Finnair reserves the right to change or withdraw these guidelines at any time.