Impact of the uncertainty related to the current situation in Israel on our flights
Finnair is canceling all flights to Tel Aviv until October 29, 2024 due to the uncertainty related to the current situation in Israel. Flights are canceled throughout the winter season and the upcoming summer season.
Safety is always our top priority. We are closely monitoring the situation and following the instructions of the authorities. The Finnish Ministry of Foreign Affairs has published a travel bulletin in which the ministry urges you to avoid unnecessary travel to Israel.
Finnair does not use Israeli airspace on its flights at the moment.
Affected customers will be contacted personally via SMS and/or e-mail. To receive Finnair’s messages, please make sure that customers’ contact information on bookings is up to date.
| Event | Israel security situation |
| Route/market/destination/airports impacted | HEL-TLV-HEL |
| Travel dates impacted | 09OCT23-29OCT24 |
| Applies to tickets issued by | 07OCT23 |
| New travel dates | + 14 days from original travel date |
| Changes to origin/destination/stopover | Not allowed |
| Airlines allowed | To or from TLV customers returning home Rerouting allowed for preferred partners, preferably Oneworld. Preferred partners allowed to use within 14 days from original travel date. |
| Booking class to be used | Same or lowest available booking class within same cabin Only same booking class possible (please contact agent info to reinstate original booking class) |
| Number of allowed changes | One change free of charge, further changes according to normal ticket rules |
| Mandatory waiver text in OSI element | OS AY CHANGE DUE TO TLV SECURITY SITUATION |
| Mandatory indicator in front of fare calculation on the reissued ticket | ‘I’-indicator |
| Mandatory text in the endorsement | INVOL REROUTE to be used when involuntary reissue is due to unexpected reason 2 days or less before departure (together with ‘I’-indicator in the fare calculation) |
| Refunds | Full or partial refund allowed for unused ticket and its related ancillaries. Separate AY ticket on separate reservation: no refund. |
| Ancillaries | The above-mentioned change policy applies also to ancillaries, for the one free change follow the ancillary instructions on Easy Refund allowed only in case a similar ancillary service is not available on the new flight. Process EMD refunds via BSPlink refund application (ARC users: apply for refund via Refund Web-form and mention “ARC Agent” in the additional information box) |
| Important information |
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Passenger rights can be checked here.