We continue serving Shanghai and Seoul, flights to Osaka and Hong Kong cancelled until end of April

We have continued to update our traffic program due to the closure of the Russian airspace. We now continue to serve Seoul and Shanghai from our Helsinki hub. At the same time, we cancel flights to Osaka and Hong Kong until the end of April.

Starting this week, as of 10 March, we fly to Shanghai once a week on Thursdays, and as of 12 March to Seoul three times a week on Wednesdays, Saturdays and Sundays. The flight routes avoid Russian airspace, and the flight time for the Shanghai and Seoul routes will be 12-14 hours, depending on the direction. Both routes go around the Russian airspace from the south, and the return flight from Seoul to Helsinki can also take the northern route.

We strive to offer our customers connections between Europe and Asia to the extent it is possible in this challenging situation. We understand how frustrating the situation is to our customers and are very sorry about the inconvenience and trouble the flight changes are causing them. Avoiding the Russian airspace on flights between Europe and Asia has considerable impacts on flight times.

We announced last week that we will continue to fly to Tokyo, going around the Russian airspace, with four weekly flights as of 9 March. We also continue to fly to Bangkok, Delhi, Phuket, and Singapore, with routes avoiding the Russian airspace.

Flight changes and cancellations are updated to the PNRs and we also communicate directly to customers who have bookings that are affected by these changes. In case of flight cancellation, customers can change their travel dates, accept an alternative flight, or apply for a full refund for the unused ticket, please see further details here.