Finnair NDC capabilities

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In NDC, travel agent end-to-end flow is divided into 2 parts:

  • Offer management that includes travel agent processes from searching for Offers (flights + ancillaries) to creating an Order, which is equivalent to Booking/ PNR.
  • Order management that includes travel agent processes that take place after Order/ Booking/ PNR has been created.

Finnair NDC API is continuously developing solution, find detailed capability list on Finnair NDC portal https://ndc.finnair.com/en/capabilities

 

Offer management

Frequently used capability FINNAIR NDC API FINNAIR FAST* AARON GROUP AIRGATEWAY AMADEUS LLEEGO SABRE TPCONNECTS TRAVELFUSION TRAVELNDC TRAVELSKY VERTEIL
Search for offers Based on requested itinerary, passenger and flight types ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔
Shop negotiated fares Corporate, Student, TMC, Seat Only, Tour Operator, Marine ✔ ✔ ✔ Corporate ✔ ✔ ✔ Corporate, Student, Tour Operator ✔ ✔ Student Corporate, Student, Tour Operator, Marine
Offer conditions Display fare rules and benefits ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔
Campaigns with promo code Discounted price with promotion code ✔ ✔ - - ✔ ✔ - - ✔ ✔ - ✔
Shop ancillary and free services Seat, bag, meal, lounge, Wi-Fi ✔ ✔ ✔ ✔ ✔ ✔ - ✔ ✔ Excl. lounge Bags, seats, meals ✔ Seats
Airline profile Optimal shopping of offers ✔ ✔ ✔ - ✔ ✔ - ✔ ✔ ✔ - -
Display seat availability Show an illustrative seat map with various price points ✔ ✔ ✔ ✔ ✔ ✔ - ✔ ✔ ✔ ✔ ✔
Loyalty recognition Collect loyalty currency with Finnair Plus and oneworld loyalty programmes ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔
Corporate recognition Corporate fares based on pricing code and client code for reporting ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔
Forms of payment BSP Cash, credit/debit cards, Easypay ✔ ✔ ✔ BSP Cash ✔ BSP Cash ✔ BSP Cash ✔ BSP Cash, Easypay BSP Cash BSP Cash
Settlement & Reporting options 1A-RET to BSP, IATA BSP Risk management APIs ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔
Settlement & Reporting options 1A-SPRF to ARC** ✔ ✔ ✔ - - - ✔ - ✔ - - ✔

* FAST = Finnair Agency Sales Tool

 ** For US agents with sales and reporting via ARC: please be aware that our daily sales closure time is 10:45pm GMT, so ticketing transactions performed on the same local calendar day can potentially be split over two different sales report days.

 

Order management

Frequently used capability FINNAIR NDC API FINNAIR FAST* AARON GROUP AIRGATEWAY AMADEUS LLEEGO SABRE TPCONNECTS TRAVELFUSION TRAVELNDC TRAVELSKY VERTEIL
Hold Booking / Deferred payment scenario Payment time limit up to 72h, followed by auto cancellation ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔
Repricing after TST expiration Reprice unpaid order after TST expiration with the same pricing content ✔ ✔ ✔ ✔ ✔ - ✔ - - ✔ ✔ ✔
Add ancillary and free services Seat, bag, meal, lounge, Wi-Fi ✔ ✔ ✔ ✔ ✔ ✔ - ✔ Bags, seats Bags, seats, meals ✔ Seats
Void order Void ticketed order the same day by 10:45 PM GMT ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔
Cancel order with refund Cancel paid order fully or partially. Cancel partially flown order with partial refund ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔
Exchange order (paid and unpaid) Add, delete, or change bound, change date, change route ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔
Split order Perform voluntary split on multi-passenger orders that are issued or not issued ✔ ✔ ✔ - - ✔ - ✔ - ✔ ✔ -
Update order Add/delete passengers, add/delete frequent flyer card, add/update contacts, add/update APIS, change or correct name - - - - - - - - - - - -
Flight disruptions Accept or exchange order after disruption ✔ - - - ✔ - - - - - - -
Flight disruptions Cancel order after disruption - - - - - - - - - - - -
Order change notification (OCN) Automated notification in case of flight, ancillary changes, or payment time limit expiration ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔

* FAST = Finnair Agency Sales Tool