News for travel agents

Suspension of Nanjing and Beijing Daxing routes until end of March due to suspended group travel from China

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Due to the recent suspension of all group travel from China, we will cancel our three weekly flights between Helsinki and Beijing Daxing International Airport between February 5 and March 29, and two weekly flights between Helsinki and Nanjing between February 8 and March 29. Passengers have the choice of either a change in travel date or destination, or a full ticket refund.

We continue to operate daily to Beijing Capital Airport and to Shanghai, twice a day to Hongkong, and twice a week to Guangzhou.

The current customer policy allows customers to change or cancel their flights to and from Greater China (incl. HKG) if they have a ticket issued before 28 January for travel between 25 January and February 29, 2020.

Change of travel date permitted until 31 May 2020. Same booking class only. Add to PNR OS AY POSTPONE OF TRAVEL DUE CORONA. Reissue the ticket in involuntary mode, no additional collection.

Full refund: Add to PNR or to refund application in BSP/ARC OS AY REFUND DUE CORONA

Refund for pre-paid ancillaries will be applied via BSP refund application.