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Flights from UK and Ireland to Finland temporarily suspended from 21 December 2020 to 24 January 2021 (Updated 15JAN)

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Finnair will suspend our flights from the UK and Ireland to Finland temporarily from 21 December 2020 to 24 January 2021 due to the rapidly changed coronavirus situation in the UK and Ireland set by The Finnish authority Traficom.

Some flights will be operated from Helsinki to UK during this period, but the return flights will not be open for customers due to the restrictions. According to the current plan, flight AY1337 HEL-LHR will be operated on following dates:

16.1.,17.1., 18.1., 23.1. and 24.1. Additionally we will fly AY1331 HEL-LHR on 16.1., 17.1. and 24.1. We will also operate flights AY1365 to Manchester and AY1373 to Edinburgh on 16.1. and 23.1. The return flights back to Helsinki will be cargo or ferry flights only.
 

New offered flight will be added to the bookings, other possible alternatives can also be checked in GDS according to given guidelines below. The availability of alternative flights is currently very limited.

In case of rerouting please contact Finnair Agent Helpdesk.
 

CUSTOMER OPTIONS SHORTLY

Exceptionally full refund is allowed for unused/partially unused ticket on flights to/from UK until 10JAN, due to short notice of implemented restrictions.

  • Rerouting: ALLOWED
    • for homebound passengers ONLY and passengers with final destination outside UK. NOTE! Please inform UK bound passengers that more cancellations possible and if passenger needs/wants rerouting it may also be cancelled later.
  • Change of travel date(s)/time: ALLOWED
  • Refund: ALLOWED.
  • Compensation: EU 261/2004 does not compensate this as the decision was made by the Traficom authority, not the airline
  • Allowed to: AY operated flights and ONEWORLD.
  • AY different route: ALLOWED / close by (AMS/BRU/CDG and so on). Extra ground expenses are not covered by Finnair
  • Oneworld: ALLOWED departure within 48 hours same destination
  • Other airlines: ALLOWED  departure within 48 hours same destination
  • Class: In same cabin or booking class
  • In involuntary cases pls add SSR INVOL -comment; SSR OTHS AY INVOL REROUTING DUE TO UK COVID RESTRICTIONS

Change of travel date(s)/time

  • Allowed to: AY operated flights
  • Allowed range: to UK after 10JAN21. Change can be made up to 360 days onwards from the date of changing the ticket first time.
  • Allowed airlines : AY
  • AY same destination: Allowed
  • Oneworld same destination: ALLOWED within 48 hours departure
  • Other airlines same destination: ALLOWED within 48 hours departure only
  • In same cabin or booking class

Refund

  • Full: Allowed for unused ticket
  • Part: Allowed for unused part
  • Full EMD: Allowed for unused ticket
  • Part EMD: Allowed for unused part
  • Refunds can be processed directly in GDS or via refund application in BSP link.