Entry requirements to Thailand
The authorities of Thailand imposed restrictions for arriving passengers. Customer may need to complete some of the requirements already before travelling. Passengers could be subject to corona testing upon arrival if they do not have a corona vaccination certificate showing that they are fully vaccinated at least 14 days before departure.
Accepted vaccines: Astrazeneca (Vaxzevria), Convidecia, Convaxin, Covishield, Janssen, Kconvac, Medigen (MCV-COV1901), Moderna (Spikevax), Nuvaxovid (Novavax), Pfizer-Biontech (Comirnaty), Sinopharn, Sinovac, Sputnik light, Sputnik V, Turkovac, V-01 or Zifivax.
The requirement does not apply to
- nationals of Thailand
- passengers younger than 18 years
- passengers with recovery certificate stating that they have recovered at least 7 days and the most 180 days before departure.
Exceptional policy is valid until 10JAN for customers who would not have been able to enter Thailand due to on 7 January 2023 published restrictions to regulate unvaccinated travellers to enter Thailand.
Please make sure customer has checked all the requirements applying to them and that they have the required documents. More information is available on our website in Finnair’s travel requirements map.
If a passenger does not fulfill the above-mentioned criteria (one of the required documents), please follow the below guidelines for changes and/or refunds.
Routes affected | HEL-BKK, HEL-HKT |
Travel dates impacted | 09JAN-10JAN23 |
Rebooking/refund allowed until | 10JAN23 |
Applies to tickets issued latest on | 08JAN23 |
New travel dates | Within ticket validity |
Number of allowed changes | One change free of charge, further changes according to normal ticket rules |
Booking class to be used | Same or lowest available booking class within same cabin or if higher fare class available only > fare difference to be paid by customer ( Upgrades to higher cabin are never allowed) |
Changes to origin/destination/stopover | Not allowed |
Airlines allowed | Finnair (AY) only, rerouting to other airlines not allowed |
Mandatory waiver text in OSI element | OS AY CHANGE DUE TO THAILAND COVID RESTRICTIONS |
Mandatory indicator in front of fare calculation on the reissued ticket | ‘I’-indicator |
Mandatory text in the endorsement | INVOL REROUTE to be used (together with ‘I’-indicator in the fare calculation) |
Refunds | Full refund allowed if passenger does not hold full vaccination certificate/recovery certificate/proof of exemption |
Ancillaries | The above-mentioned change policy applies also to ancillaries, for the one free change follow the ancillary instructions on Easy Refund allowed only in case a similar ancillary service is not available on the new flight. Process EMD refunds via BSPlink refund application (ARC users: apply for refund via Refund Web-form, mention “ARC Agent” in the additional information box) |
Important information | Please note! If there are multiple passengers on the same PNR and only one does not have the required documents, changes are allowed for passengers on the same PNR. It is not required to present any proof of not having the required documents.
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