Changes in Finnair´s ticket types 31st March 2020

Customers wish to have a choice to tailor their travel experience based on their personal needs. We are now responding to this need by introducing a more unified and simple ticket type offering. There will for example be more ticket types in Business Class and at the same time we will make selecting the most suitable fare based on flexibility or other benefits easier for our customers.

As a pre-info to our valued travel agent partners, we want to inform you that starting from the 31st of March 2020 we will launch new ticket types; Light, Classic and Flex. At the same time our old ticket types will cease to exist.

All existing tickets will remain valid with their current ticket type and fare rules.

Is there something that i need to with existing Finnair tickets issued before 31st March?

No, the existing bookings will remain valid with the existing fare rules as they are until the ticket has been used. From the 31st of March onwards it is only possible to buy tickets with the new ticket types.

We are serving Finnair corporate customers. do we need to inform them about this change?

No, Finnair’s corporate customers will be contacted by Finnair directly.

More information will be available here in Easy during week 13 (starting 23rd March), including exciting new ticket type products, the benefits of the new ticket types and detailed guidelines of the change for travel agents.