Due to IAU support strike Finnair allows rerouting on oneworld flights in case the original Finnair flight is cancelled.
Finnair is not a negotiating party on this labour dispute, but still Finnair and its customers are severely affected on this due to ground handling personnel going on strike at Helsinki airport.
Please follow our Info page at finnair.com.
AY POLICY FOR VOLUNTARY REROUTINGS / REFUNDS / COMPENSATIONS FOR AY STOCK 105-TICKETED PAX
|
Cities affected
|
All Finnair and Norra destinations
|
Tickets issued by
|
19.11.2019
|
Ticket travel dates
|
25.11.2019
|
New travel dates
|
21.11.2019 – 24.11.2019 or 26.11.2019 – 1.12.2019
|
Inventory requirement, Booking class
|
Same cabin class.
|
Origin/Destination/Stopover changes
|
No.
|
Refund of tickets
|
Only when flight is cancelled or if flight is delayed for 5 or more hours and customer wishes to cancel the flight
|
Number of voluntary ticket changes
|
1 free of charge, on second or more normal ticket rules apply
|
Connections to other carriers
|
Only AY or Norra operated flights can be rerouted, other carrier flights are not to be rebooked.
|
Hotel accommodation
|
No.
|
SSR
|
Rerouting due strike 25nov
|
Rerouting
|
AY, Norra and oneworld carriers are allowed
|
Instructions for involuntary reissue are found here
List of cancelled flights 25Nov can be found here