Cancellation fee applies to all those group reservations when cancellation free of charge has been exceeded but tickets have not been issued yet.
Group cancellation fee is paid by EMD
- EMD is consumed at issuance
- EMD is non-refundable and non-exchangeable. However, EMD can be voided during the issuance day until the sales report has closed.
- With those routings where YR remains, both net fare and YR will be paid on same EMD
(i.e. total sum of net fare and YR together). As an example, if cancellation fee for net fare would be a total sum of € 4000 for all cancelled passengers and cancellation fee for YR charge would be a total sum of € 2600 for all cancelled passengers → € 6600 cancellation fee to be paid altogether on one EMD. Please see the example PNR below.
Example PNR, where group deposit has been issued (€ 50 / pax = € 500 ):
Cancellation in this example is done 30 Oct. Cancellation fee is 100% of net and YR. Deposit will be fully refunded. Cancellation fee is issued for the total 660 € x 10 = 6600 €.
(10x net 400 € + 10x YR 260€)
If there are already names in the PNR at the time of cancellation, you can create EMD from any passenger's name in the PNR.
In case no names have been inserted, add group name as one passenger for EMD issuance (EMD creation against group name element is not possible).
IUAYNN1CANCHELJFK Create SVC element for cancellation fee and add the origin & destination cities of the cancellation:
TMC Create TSM-P
TMI/F6600/CV-6600 Add fare and coupon value
TMI/FP-CASH Add form of payment
TTM Issue EMD
EMD after issuance:
EMD-1051832171722 TYPE-S SYS-1A LOC-JZZK2W
INT- FCI-1 1 POI-HEL DOI-20OCT22 IOI-19490951
PAX- NEWYORK/NYC ADT
RFIC-D FINANCIAL IMPACT
CPN-1 RFISC-995 AY HELJFK S-F SAC- 105K1PABUV5QI VALUE-6600.00
CONSUMED AT ISSUANCE
FARE F EUR 6600.00
EXCH VAL EUR 6600.00 RFND VAL
TOTAL EUR 6600.00
The EMD number for cancellation fee must be entered in the group PNR in OS element before cancelling the whole PNR: OS AY EMD 1058201124909 GROUP CANCELLATION FEE
PNR after EMD issuance: