Finnair for Business
Finnair offers Finnair for Business with upfront discounts, additional ticket type and other benefits for corporate customers of all sizes.
By joining the Finnair for Business programme, the corporate customer will get instant discounts on all Finnair long-haul and intra-European flights from the fully flexible Flex and PrioFlex fares. PrioFlex is a ticket type available only for our corporate customers and it includes priority services at the airport on top of standard Economy Flex ticket type benefits.
The discount is given for all booking classes in all our three travel classes: Business, Premium Economy, and Economy Class. However, exceptions apply on Joint Business routes.
In addition to the discounted Flex and PrioFlex ticket types on long-haul flights, our corporate customers can also use our two other ticket types: Light/Superlight and Classic. PrioFlex and Superlight are available via modern distribution channels, meaning NDC and Finnair.com.
Corporate discount is not applicable for Superlight/Light/Classic ticket types and for travel within Finland.
You can download Finnair for Business quick guide for travel agents here.
Finnair for Business is the concept for the entire corporate offering and also negotiated agreements hold the same soft benefits and Intra-European discounts that are available for Finnair for Business members. Soft benefits are automatically available for all companies and separate activation. Redeeming benefits require using company specific SSR CLID element.
For any questions you may have for our mutual corporate customers, you can reach us via this contact form.
Ticketing instructions
Finnair corporate fares are made available to the company’s travel agency upon request. Booking a corporate fare is easy – the fares are accessed by using a specific pricing code provided by Finnair. The fares are filed based on PCC and/or IATA number. In case your travel agency is moving from Edifact distribution to NDC, the corporate fares do not need to be separately reloaded for NDC.
Whenever you are pricing a Finnair booking with a corporate fare, it is mandatory also to add the corporate customer’s client code in the reservation.
For Finnair for Business customers there are country-specific pricing codes. If the customer does not have their own pricing code the country codes are available for use.
Finnair for Business customer may also use their own pricing code for the corporate fares; this information must be passed on to Finnair when joining the program or by contacting us via the Finnair for Business contact form.
Country-specific generic pricing codes for Finnair for Business customers:
| Country/Region | Other countries included with same code | Amadeus & Topas | Galileo | Sabre & Abacus | Worldspan | Travelsky | Apollo |
|---|---|---|---|---|---|---|---|
| Austria | Czechia, Germany | U049696 | UFAT2 | UAT02 | UFAT2 | - | - |
| Belgium | - | U049502 | UFBE2 | UBE02 | UFBE2 | - | - |
| China | Hong Kong (SAR China) | U049496 | UFCN2 | UCN02 | UFCN2 | CN2 | - |
| Czechia | Austria, Hungary | U049702 | UFCZ2 | UCZ02 | UFCZ2 | - | - |
| Denmark | - | U049708 | UFDK2 | UDK02 | UFDK2 | - | - |
| Estonia | Finland | U049711 | UFEE2 | UEE02 | UFEE2 | - | - |
| Finland | - | U049798 | UFI12 | UFI22 | UFI12 | - | - |
| France | Belgium, Switzerland | U049717 | UFFR2 | UFR02 | UFFR2 | - | - |
| Germany | Austria, Switzerland | U049705 | UFDE2 | UDE02 | UFDE2 | - | - |
| Hong Kong (SAR China) | China | U049500 | UFHK2 | UHK02 | UFHK2 | HK2 | - |
| Hungary | Austria | U049720 | UFHU2 | UHU02 | UFHU2 | - | - |
| India | - | U049488 | UFIN2 | UIN02 | UFIN2 | - | - |
| Ireland | - | U837083 | - | - | - | - | - |
| Italy | - | U049723 | UFIT2 | UIT02 | UIT02 | - | - |
| Korea | - | U062355 | UFKR2 | UKR02 | UKR02 | - | - |
| Latvia | - | U049729 | UFLV2 | ULV02 | UFLV2 | - | - |
| Lithuania | - | U049726 | UFLT2 | ULT22 | UFLV2 | - | - |
| Netherlands | Belgium, Germany | U049732 | UFNL2 | UNL20 | UFNL2 | - | - |
| Norway | - | U049735 | UFNO2 | UNO22 | UFNO2 | - | - |
| Poland | - | U049738 | UFW2 | UPL02 | UFW2 | - | - |
| Portugal | - | U049741 | UFPT2 | UPT02 | UFPT2 | - | - |
| Singapore | - | U228042 | UFSG2 | USG09 | UFSG2 | - | - |
| Slovenia | - | U049747 | UFSI2 | USI22 | UFSI2 | - | - |
| Spain | Portugal | U049714 | UFES2 | UES02 | UFES2 | - | - |
| Sweden | Denmark | U049398 | UFSE2 | USE02 | UFSE2 | CN2 | - |
| Switzerland | Italy | U049699 | UFCH2 | UCH22 | UFCH2 | - | - |
| Thailand | - | U049431 | UTH02 | UTH02 | UTH02 | - | - |
| United Kingdom | - | U049501 | UFGB2 | UGB02 | UFGB2 | - | - |
| United States | - | U049494 | UUS02 | UUS02 | UUS02 | - | UUS02 |
Finnair corporate fare rules follow the published fare rules.
In NDC: fare rules are visible at the time of booking.
In GDS Edifact:
| GDS Edifact | ||
|---|---|---|
| Amadeus | FQD WAWKIX/R,UCorporate pricing code | FQN + row number |
| Sabre | FQNYCHEL15NOV-AY‡AC* Corporate pricing code ‡PV« | |
| Galileo | FD MILHEL21DEC/AY-PRI-Corporate pricing code:P | FN*line number |
| Worldspan | 4FWAWHELSR-AY/@@Corporate pricing code | 4F.R line number |
| Abacus | FQHKGHEL19JAN‡UAC*Corporate pricing code | RD + line number of the fare |
| Travelsky | XS FSD CANHEL/AY/PRVT/#CCorporate pricing code/CNY | XS FSN+ line number of the fare |
| Infini | FSD TYOHEL/31MAR08/AY/NEGO/#CCorporate pricing code | FSN line number of the fare |
| Topas | Same as Amadeus | |
| Axess | FDTYOHEL10JUN-NET/AY#UI Corporate pricing code | FN*line number |
| Apollo | >$B- Corporate pricing code | >$V: |
Pricing is done either with a generic pricing code or with customer's own pricing code (see Pricing code section above). Whenever a corporate fare is used, a client code must be entered in the booking as well (see Corporate identifier section below). If fraudulent behavior by agent is detected by selling corporate fares without a correct client code inserted in the booking, Finnair reserves the right for appropriate actions, for example ADM.
When Finnair’s published fares change, the corporate fare levels will change accordingly. The discount percentage vs. the published fare level remains fixed.
In NDC: insert the corporate pricing code in the appropriate field.
In GDS Edifact:
| GDS Edifact | |
|---|---|
| Amadeus | FXP/R, Corporate pricing code |
| Sabre | WPAC* Corporate pricing code ‡PNEG OR Corporate pricing code ‡ PNEG |
| Galileo | FQ- Corporate pricing code /CAY |
| Worldspan | 4PFSR|/@@ Corporate pricing code |
| Abacus | WPAAY‡AC* Corporate pricing code |
| Travelsky | QTE:/AY///#C Corporate pricing code (PNR pricing) |
| Travelsky | FSI/AY///#C Corporate pricing code (pricing without PNR) |
| Infini | First: FQB Then: FSI/MH/SPCL/#C Corporate pricing code |
| Topas | Same as Amadeus |
| Axess | FQSNN# I Corporate pricing code |
| Apollo | >T:£B- Corporate pricing code |
IT code (Tour Code) will be shown on the ticket: ITAYCORP123456
Whenever you are pricing a Finnair booking with a corporate fare, it is mandatory also to add the corporate customer’s client code in the reservation. The client code is entered with a CLID (Corporate Identifier) element.
Finnair for Business benefits are only redeemable in bookings that have a CLID information.
A CLID element must be either passenger specific or apply to the entire booking. You cannot add two CLID elements for the same airline but a booking may include CLID elements to other airlines given that there are flights marketed by that other airline.
Adding a client code as an OS element is no longer supported and the code will end up on our erroneous corporate customer numbers list and you will also be notified of the erroneous code.
In NDC:
Add the Corporate Identifier (CLID) in the input of AirShoppingRQ or OfferPriceRQ. The CLID is stored in the offer and automatically reused in the following OfferPrice, OrderCreate, SeatAvailabilty and ServiceList.
In post-sale flow, the CLID stored in the order is automatically reused in OrderReshop, SeatAvailabilty and ServiceList.
It is not possible to add a CLID to an already created order. However, if it needs to be added or changed at a later stage, please contact our agent help desk.
In GDS Edifact:
The client code is entered with an SSR CLID element, for example in Amadeus with command SR*CLIDAYHK/AYXXX123YY:
| 1 | 2 | 3 | 4 | 5 |
|---|---|---|---|---|
| SR*CLID | AY | HK/ | AY | XXX123YY |
| 1 | SR*CLID | the special service request for a CLID element |
| 2 | AY | mandatory airline designator |
| 3 | HK/ | for indicating the status of the element, HK followed by a slash "/" is mandatory |
| 4 | AY | for indicating to which airline the CLID belongs to |
| 5 | XXX123YY | an eight character long corporate specific client code; can be either three letters + three numbers + two letters OR two letters + four numbers + two letters |
In Amadeus you can also use the command SR*CLIDAY-AYXXX123YY.
Please replace XXX123YY with the real Finnair 8-character customer specific client code.
How the client code is inserted in other reservation systems (GDS):
| GDS | Entry |
|---|---|
| Sabre | 3CLIDAY/AYXXX123YY |
| Galileo | SI.SSRCLIDAYHK1/AYXXX123YY-LASTNAME/FIRSTNAME |
| Worldspan | 3SSR CLID AY HK/AYXXX123YY |
| Abacus | 3CLIDAY/AYXXX123YY |
| Travelsky | SSR CLID AY HK/AYXXX123YY |
| Infini | 3CLIDAY/AYXXX123YY |
| Topas | SR*CLIDAYHK/AYXXX123YY |
| Apollo | ¤:3SSRCLIDAYHK1/AYXXX123YY |
The SSR CLID is the new industry standard format for identifying a corporate customer in a flight reservation (CLID = client identification). In case a client code entry fails (system response eg. "CORPORATE ACCOUNT NOT FOUND"), it means either that:
1. You are trying to enter a code which has not yet been activated in the NDC/GDS database; it usually takes over night for a new client code to become active in a GDS database.
2. There is a typo in the CLID you are trying to enter.
3. In Edifact, you forgot to add AY in front of the actual CLID (please note that some of our client codes also begin with AY, e.g. AYA.. or AYB.. or AYC.. which means that the command might look like it has too many "AY" but indeed is correct).
4. You are trying to enter a CLID which has been inactivated on our side; if a corporate customer has not had any purchases since 1st of July 2018, the client code has been inactivated.
5. The CLID is not part of the current corporate agreement.