Group bookings in co-operation with other carriers / booking created in Amadeus system

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oneworld airlines

  • oneworld airlines are accepted in group bookings together with Finnair flights

  • Finnair group fares are given as net excluding YR/YQ fees and taxes.
    Finnair YR fees for groups are based on published Y-class fare level in economy and published J-class fare level in business. The final YR/YQ fees and taxes will be determined at the time of ticketing.

  • Groups to be booked in G class for oneworld carriers under their operating flight number.
    Please note one exception: JL domestic flights within Japan to be booked in H class under JL flight number.

  • When Cathay Pacific (CX) flights are included in Finnair group booking, reservation must be done by Finnair Group Sales Support; travel agency is not allowed to create the group PNR.

  • When British Airways (BA) ja Malaysian Airlines (MH) in group booking, travel agent can create the basic group PNR, but MH and BA flights must be booked by Finnair Group Sales Support.

  • Net fare for the whole routing to be advised as in following example:
    SRGRPFYY-NETFARE EUR600.00 EXCL YQ/YR AND TAXES
    (local currency to be used and amount given by Finnair Group Sales Support)

  • Complete routing to be advised as in following example:
    SR OTHS YY-COMPLETE ROUTING ARN AY HEL AY HKG CX SGN CX HKG AY HEL AY ARN

  • For QF fare basis to be inserted: SRGRPFQF-GRAAY/S7 (S7 flight segment for QF flight)

  • Please also insert:
    SROTHSYY-ONEWORLD BOOKING
    or:
    SROTHSYY-JB GROUP  (JB is used when routing over the Atlantic with AY and AA, BA or IB)

  • In case changes for the routing or additional flights needed please contact your local Finnair Group Sales Support

  • Names 31 days prior to departure or according to request of other airline

  • Important notification: Amadeus GDS system sends group names to other airlines one month prior to departure.
    If names needed to be send earlier please follow these instructions:
    enter names and do EOT
    – retrieve the PNR
    – enter transaction code NT and do EOT in order to send the names to all airlines involved in group booking

    If names needed to be sent earlier to a specific airline:
    Enter NT/BA  -> in this example sending names only to British Airways (use the airline two letter code)

  • Ticketing 7 days prior to departure on AY documents in conjunction with AY and other oneworld carrier's flights


SPA (special prorate) agreements between Finnair and other airlines

  • Please contact your local Finnair Group Sales Support for complete fare before creating group booking

  • SPA partner flights to be booked under their operating flight number

  • Finnair group fares are given as net excluding YR/YQ fees and taxes.
    Finnair YR fees for groups are based on published Y-class fare level in economy and published J-class fare level in business. The final YR/YQ fees and taxes will be determined at the time of ticketing.

  • Net fare for the whole routing including SPA partner flights to be advised as in the following example:
    SR GRPFYY-NETFARE EUR600.00 EXCL YQ/YR AND TAXES
    (local currency to be used and amount given by Finnair Group Sales Support)

  • Following information to be inserted in PNR indicating existing SPA agreement with other carrier:
    SR OTHSYY-ROUTING XXX XXX AS PER SPA AGREEMENT BETWEEN AY/XX

  • In case changes for routing or additional flights needed please contact your local Finnair Group Sales Support

  • Other carriers might need ticketing/names earlier than Finnair. Therefore check carefully PNR remarks when all flights are confirmed.

  • Names 31 days prior to departure or according to request of SPA partner

  • Important notification: Amadeus GDS system sends group names to other airlines one month prior to departure.
    If names needed to be send earlier please follow these instructions:
    – enter names and do EOT
    – retrieve the PNR
    – enter transaction code NT and do EOT in order to send the names to all airlines involved in group booking

    If names needed to be sent earlier to a specific airline:
    Enter NT/VN  -> in this example sending names only to Vietnam Airlines (use the airline two letter code)

  • Ticketing 7 days prior to departure or according to request of SPA partner.
    Tickets to be issued on AY documents in conjunction with AY and SPA partner flights.


Flight disruptions

Finnair reserves the right for schedule changes and cancellation of flights. 

  • Non-ticketed group bookings: rebooking only on original route for alternative flights or travel dates, no rebooking for other airlines allowed 

  • Ticketed group bookings: rebooking for alternative flights or travel dates allowed. Full refund permitted even if only one flight in the itinerary has been cancelled and no alternative option is available. 

  • If flight is cancelled and no alternative option is available but deposit is already paid, full deposit refund is allowed (even if only one flight in the itinerary has been cancelled) 

Please contact your local Finnair Group Sales Support for further information.