We have partnered up with Deutsche Bahn to offer convenient ways to combine train travel together with Finnair flight.
There are 2 interline products with Deutsche Bahn: Rail&Fly and normal interline.
- Rail&Fly: The interline booking is made to/from IATA code QYG (generic code for German Railway). The W2 flight number is fictitious and does not correspond to an actual train schedule - it is basically an open ticket to any DB operated route. The final train line and date is chosen during train check-in. The Rail&Fly ticket is valid one day prior/after or on the day of departure/arrival. Pricing for Rail&Fly train segment is always the same; it doesn't matter if the train ride is long and fast or short and slow. More information is available on Deutsche Bahn website.
- Normal interline: The interline booking is made to/from the IATA code of the specific train station. The train ticket is valid only for the specific train booked.
Booking flow
- Booking is created in NDC or GDS with flight+train, which is either to/from QYG (Rail&Fly "open" train segment) or to/from specific railway station IATA code. The train ticket fare is already included in the fare of the chosen Finnair flight and is only valid in conjunction with the flight ticket. Make sure to allow enough time for transfer between train and flight segments.
- Please note that for the “Rail & Fly” product, before check-in the itinerary on passenger’s ticket shows fictitious train number (starting with W2), departure point (QYG) and times for the train segment. This is not a valid ticket.
- Check-in for the train segment can be done right after ticketing at https://rail-checkin.com/#/login and in case of QYG, the desired train connection must be selected.
- It is not possible to add the train services after you have already made a flight booking.
- Interline journeys involving a train sector can be rebooked in the same way as any other interline journey, according to Finnair fare rules. If the flight is rebooked after the train ticket has been collected, customer needs to change their train ticket at the Deutsche Bahn Travel Center at the train station.
- Seat reservations are for a fee, please contact Deutsche Bahn Travel Center or visit the Deutsche Bahn website.
Detailed product and check-in information for both Rail&Fly and normal interline bookings is available on FlexFlight (W2) website: https://w2ticketing.com/deutsche-bahn/
Bookings are subject to Ticket Time Limit (TTL) reservation rules as set by the operating carrier.
Check-in
Check-in is done on https://rail-checkin.com/#/login
Check-in is open immediately after ticketing and closes before train departure for interline and codeshare destinations and at 23:59 of the departure day for QYG stations.
In case of Rail&Fly, passenger can choose the desired rail connection on the check-in website.
Disruption - train is late and missed the flight
If Rail&Fly is used as the first segment, then the arrival to the airport needs to be at least 2 hours before flight departure. If the selected train connection is scheduled to arrive less than two hours before the scheduled departure, Finnair is not liable for missed flight connection. In case of train delay, a delay certificate needs to be asked from the train conductor to be presented as proof for Finnair to rebook the flight.
Passenger must contact the local Finnair Ground Handling Agent for assistance at the airport.
In case of disruption from the train to the flight, the EU regulation 261/2004 is not applicable. Finnair will rebook passenger to the next AY flight but is not liable for further assistance or compensation (eg hotel).
Overall, it is the responsibility of the passenger to allow enough time to make the connection to their flight or train departure.
Disruption - flight is late and missed the train
In case of Rail&Fly, if passenger has not checked-in yet, they can just choose a train connection at a later time.
In case already checked-in with specific train connection or Rail&Fly, passenger must go to the local Deutsche Bahn Travel Center at the train station.