Onboard Wi-Fi

We offer a variety of internet packages for our long-haul and short-haul flights. Onboard Wi-Fi is available on all of Finnair’s Airbus fleet: A350, A330, A321, A320 and A319. In ATR and E90 there is no Wi-Fi connection. 

See the internet package options and prices on Finnair.com.

The purchase in advance is not possible for some of our flights with significant connectivity gaps over disconnected areas:  all of our flights flown with Airbus narrow-body fleet (A319, A320 and A321) are connected, but there are still satellite coverage gaps over some areas, such as Estonia, Latvia, the North Sea, the Norwegian Sea (between Norway and Greenland) and the North Atlantic (between Spain and the Canary Islands). 

 

Booking instructions

Booking, pricing and issuing the EMD is quick and easy by choosing the suitable ancillary services from the selection in NDC or using the Ancillary Catalogue in Edifact. 

If the customer has booked internet access and wishes to change the flight time or date on the same route (in accordance with fare rules), the service will be transferred to the new flight at the time of ticket revalidation/reissue as long as the service is available also on the newly selected flight.

Prepaid internet access is non-refundable. 

 

What is Nordic Sky portal?

Nordic Sky portal is an onboard website that is accessible during the flight with customer’s own device (no Wi-Fi purchase needed). It is complimentary for everyone and it offers useful information, features and services for the passengers, including: destination information, Finnair customer service, Finnair Plus information, up-to-date news as well as digital newspapers/magazines. Customers can also enter some websites free of charge, e.g. finnair.com, finavia.com and finnairshop.com, and use Finnair mobile app when the internet connection is available.