News for travel agents
- Reminder: Domestic Finland itineraries being removed from EDIFACT distribution in phases Updated Agency news
- Finnair committed to distribution and retailing transformation, taking further steps in this journey Agency news
- Finnair adds flights to Lapland and Norway for next winter Agency news
- Finnair sales campaign until 21 May 2024 Agency news
- Weather challenges at Helsinki Airport and its effects on Finnair flights on 23 April 2024 Operational news
- Impact of the situation in Iran on Finnair flights Operational news
- Finnair updates its traffic programme for winter 2024 and summer 2025 Agency news
- Impacts of the political strike on Finnair flights on 11 March - 07 April 2024 Updated Operational news
- Finland-Russia border closure from 30NOV23 until further notice Updated Operational news
- Widerøe to operate our Bergen and Tromsø flights Updated Operational news
- Changes to Finnair SJB Tour Operator fares Agency news
- *Issue fixed* Finnair customer service not able to send emails Updated Operational news
- Finnair to join Hidden Disabilities Sunflower Scheme at Helsinki Airport Agency news
- Renewed Finnair Plus and Avios are here! Agency news
- Finnair continues to operate to Kajaani, Kokkola, Kemi, Jyväskylä and Joensuu Agency news
- Linking reservations replaced with a new SK LKRL element Updated Agency news
- Service break in Finnair Plus program Agency news
- Finnair to expand digital-distribution-only content on routes from Finland and Baltics to USA Updated Agency news
- Seattle and Chicago routes suspension from the end of August to the end of October 2024 Updated Operational news
- AVIH embargo on Finnair A350 operated aircraft Updated Operational news
- Impact of the political industrial actions on Finnair flights Updated Operational news
- Changes in special meals SPML and HNML Agency news
- PrioFlex - new ticket type for business travellers Agency news
- Introducing the next steps on our journey towards modern airline retailing Agency news
- Turkka Kuusisto appointed CEO of Finnair Agency news
- The new era of Finnair Plus program and Avios in use in March 2024 Agency news
- Impact of the uncertainty related to the current situation in Israel on our flights Updated Operational news
- Checked baggage allowance change for long-haul Business Class Agency news
- SSR CLID now in use for corporate customer numbers Updated Agency news
- Update on Finnair group deposit time limit Updated Agency news
- Seattle route temporary suspension for 01APR-30MAY24 Updated Operational news
- Changes in Finnair traffic plan for summer 2024 Operational news
- Change to Finnair group deposit time limit Updated Agency news
- DAT LT operates some Finnair short-haul flights during December 2023 and January 2024 Operational news
- New chargeable sports equipment baggage codes for Vaulting Pole, Jumping Skies and Tandem bikes Agency news
- Impact of the possible volcanic eruption in Iceland on Finnair flights Operational news
- Finnair brings back flights to Nagoya & updates its winter ‘24 traffic programme Agency news
- Complimentary Message package on European flights as a new benefit for all Finnair Plus members Agency news
- Entry requirements to China Updated Operational news
- Finnair makes travelling easier by digitalising coronavirus certificate checks Updated Agency news
- Cabin renewal of Embraer fleet Agency news
- Changes to confirmed seat benefit for top tier members Agency news
- SFML & RVML to be removed from Business class special meal selection as of 27Sep23 Agency news
- Effects of Helsinki Airport ground handling staff's walkout on our flights on 19 – 20 September 2023 Updated Operational news
- Finnair Plus loyalty program will enter a new era in March 2024 Agency news
- The payment method processing fee for Diners Travel Account payments will be changed as of 02OCT23 Agency news
- Domestic Finland itineraries to be removed from EDIFACT distribution in phases, EDIFACT surcharge increased to 15€ in September Updated Agency news
- Typhoon Saola’s effects on our Hong Kong flights Operational news
- Finnair starts direct flights between Rovaniemi and Tromsø Agency news
- Finnair’s loyalty program flies into a new era with Avios Agency news
- Business Class carry-on baggage allowance goes up to 12kg Agency news
- Cost recovery surcharge in the GDS Edifact distribution in the US market - Q&A to support the change Agency news
- Finnair to launch NDC in the USA and continue promoting NDC in China Agency news
- Impact of the wildfires in Rhodes, Greece on Finnair flights Updated Operational news
- Travel requirements to the USA when having visited Cuba Operational news
- Border control at Finland's internal borders on 08 – 15 July 2023 Operational news
- Changes in Finnair traffic plan for summer 2023 Updated Operational news
- Seattle route temporary suspension for 01SEP-29OCT23 Operational news
- Introduction to Finnair Continuous Pricing Agency news
- Possible strike at Swedish airports in July 2023 Updated Operational news
- Finnair discontinues Turku and Tampere routes as of May 2023 Updated Operational news
- Summer 2024 traffic updates: new destination Wroclaw, Poland and more frequencies to Europe and Japan Agency news
- Mumbai route temporary suspension for period 01AUG23-30MAR24 Updated Operational news
- *Issue fixed* Technical issue causing cancellations on some PNRs after flights are booked Updated Operational news
- Changes in Finnair traffic plan for winter 2023-2024 Operational news
- New Superlight ticket type and changes to baggage allowances as of June 1st Agency news
- We will introduce payment method processing fee for corporate debit cards as of 29 May in GDS Edifact Agency news
- Security control’s industrial action at Berlin Airport on 24APR23 Operational news
- Temporary changes in the Finnish VAT legislation in January-April 2023 Updated Operational news
- Security control’s industrial action at HAM and DUS Airports on 20-21APR23 Updated Operational news
- Important news about group bookings Updated Agency news
- Security control strike in London Heathrow Airport on 31MAR-09APR23 Operational news
- Updates in services on our flights starting 19 April Agency news
- German labor unions strikes in Germany on 27MAR Updated Operational news
- Finnair to continue state-subsidised traffic to Kajaani, Kokkola, Kemi, Jyväskylä & Joensuu until 28 April 2024 Agency news
- Finnair purchased 750 tons of Neste MY Sustainable Aviation Fuel to reduce carbon emissions from flights Agency news
- Effects of Amsterdam Airport's restrictions on our flights for S23 Updated Operational news
- Strike warning at DUS apt on 17MAR Operational news
- All Tampere and Turku flights to be operated by bus during 03JAN-01MAY23 Updated Operational news
- WEAP embargo on Finnair operated flights to/from/via DOH Operational news
- Effects of Transportation worker union’s strike on Finnair flights between 15-21FEB23 Operational news
- We discontinue in-flight and pre-order retail sales Agency news
- More flights to Europe for summer 2023: new destinations include Ljubljana, Bodø and Milan Linate Airport Agency news
- We are introducing the next steps towards modern distribution Agency news
- Changes for AVIH sales as of 16th January Agency news
- Entry requirements to Thailand Updated Operational news
- Change Fee sub-code on EMD changes for Travelport and Sabre users Agency news
- Handling of delayed baggage heavily congested Operational news
- More flights to Asia for summer 2023 in response to demand Agency news
- **Strike cancelled**Ground handling strike pre-announced at LHR AP on 16-19DEC Updated Operational news
- Segments getting autocancelled - issue solved Updated Operational news
- Distribution agreement between Finnair and Sabre to continue after 1st of December 2022 Agency news
- Questions and answers about seating / Kysymyksiä ja vastauksia istuinpaikoista Agency news
- Standard seats for group passengers to become chargeable in 2023 Agency news
- Effects of transport worker union’s strike on Finnair flights Updated Operational news
- An update to our Payment Policy on 1st of December - penalty fee for violations raising to 5% Agency news
- Updated regulation at SIN airport as of 14Nov for all pax carrying Duty Free liquids, aerosols and gels Operational news
- Distribution agreement between Finnair and Sabre ending 1st December 2022 Updated Agency news
- Finnair to expand EDIFACT surcharge into Asian markets to continue distribution transformation Updated Agency news
- AY / AF codeshare on HEL-CDG-HEL flights ending as of 1 December 2022 Operational news
- Amadeus joins Finnair NDC journey Updated Agency news
- Changes in Finnair traffic plan for winter 2022-2023 Updated Operational news
- AY269/270 TMP & AY229/230 TKU flights replaced by buses 02NOV-01DEC22 Operational news
- Restricted entry of Russian tourists into Finland as of 30 September 2022 Updated Operational news
- Doha sales starting 12 October Updated Agency news
- Finnair flies to Kajaani, Kokkola, Kemi, Jyväskylä and Joensuu from October to July Agency news
- Cost recovery surcharge in the GDS Edifact distribution as of 1st of December 2022 - Q&A to support the change Agency news
- Finnair recognized again as the Best Airline in Northern Europe Agency news
- Facemask policy on our flights Updated Operational news
- Handling involuntary changes in GDS’ Operational news
- Changes in Business Light ticket type pricing from Asia Updated Operational news
- Enhanced services on our Dubai flights Agency news
- We fly to over 75 destinations in winter 2022 Updated Agency news
- London Heathrow capacity restrictions during summer 2022 Updated Operational news
- Information about our flights to Shanghai Updated Operational news
- Flights between Helsinki and Guangzhou resume on September 6th Agency news
- Travelling to and via Singapore Updated Operational news
- Changing a Light ticket with “Book with confidence” change rule after 5th of July Updated Operational news
- Entry requirements to Thailand Updated Operational news
- AJB Tour Operator Fares: Notification of Changes to Penalties on fares originating from Europe Operational news
- Cost recovery surcharge in the GDS Edifact distribution as of July 5th - Q&A to support the change Updated Agency news
- Changes in booking pet in the hold (AVIH) as of 1st July Updated Operational news
- Travelling to Finland Updated Operational news
- Finnair Agency Sales Tool Information & Demo Session 12th July 1.00-2.30pm (EEST) Agency news
- AY1305 and AY1306 flights to and from Amsterdam on 7 July – 28 August will be cancelled Operational news
- Adjustments to August - October traffic program Operational news
- Hong Kong Aug-Sep 2022 cancellations Updated Operational news
- DAT LT to operate some of Finnair Copenhagen, Oulu and Lisbon flights in summer 2022 Updated Operational news
- Entry requirements to The USA Updated Operational news
- Changes to ticketing time limit conditions of Tour Operator fares Operational news
- Exceptional “Book with confidence” change policy ended 31May Operational news
- Changes in Finnair traffic plan for summer 2022 Updated Operational news
- Flexible ticket change policy extended until 31 May 2022 Updated Operational news
- Hong Kong June 2022 cancellations Operational news
- Reminder for travel agents handling marine fares Updated Operational news
- Entry requirements to India Updated Operational news
- Finnair offers bus connections from Turku and Tampere to Helsinki Airport from May onwards Agency news
- Instructions for handling of TKTs/EMDs issued in Russia or with CC issued in Russia Operational news
- Updates to flights for summer 2022: strong offering for Europe and North America; Mumbai as a new route in Asia Agency news
- Finnair participates in oneworld SAF purchase agreement Agency news
- We continue our journey towards carbon neutrality and invite customers to offset their flight emissions Agency news
- Entry requirements to the UK Updated Operational news
- Changes in Finnair flights to Asia and Russia Updated Operational news
- We continue serving Shanghai and Seoul, flights to Osaka and Hong Kong cancelled until end of April Agency news
- We resume flights to Tokyo, Narita with four weekly frequencies and new routing Agency news
- Impact of the situation in Ukraine on our flights Updated Operational news
- Effects on Transport Union's worker's strike warning on Finnair flights Updated Operational news
- Online launch event of our new long-haul cabin 10th February Updated Agency news
- Refreshed long-haul cabin revealed Agency news
- Changes in Finnair traffic plan for winter 2021-2022 Updated Operational news
- AY1651 and AY1652 HEL-BCN-HEL flights cancelled during 27Mar-29Oct 2022 Operational news
- Ticket type renewal expands to SJB markets Agency news
- Handling of bookings affected by involuntary changes due to pandemic Operational news
- We reduce our traffic programme in February as increasing sick leaves take their toll Agency news
- Changes possible in Finnair flights during December 2021 and January 2022 Updated Operational news
- Change in the pricing and ticketing procedure for cabin baggage (CBBG) on 03Jan Operational news
- We add Seattle to our network and continue direct flights from Stockholm to Los Angeles and New York during the summer season Agency news
- Finnair travel retail service returns on 01 December Agency news
- Brand-new Helsinki Airport Terminal 2 opens on 1 December Agency news
- Finnair to fly to nearly 100 destinations in summer 2022 – new routes to Busan, Tokyo Haneda and Dallas Agency news
- Flex fare refunds to be enabled when combined with Light and Classic fares Agency news
- Connections opened to Koh Samui Updated Agency news
- Frequency additions to Osaka and route openings to Sapporo and Fukuoka for summer 2022 Agency news
- Technical error on YR surcharge collection on short-haul routes - Issue solved Updated Operational news
- Change in YR surcharge handling on Finnair's short-haul flights Operational news
- Economy Comfort seats change to Comfort seats as of 1 October Agency news
- Impact of the situation in Afghanistan on our flights Updated Operational news
- ID cards will no longer be accepted for travel to the UK as of 1 October 2021 Operational news
- Finnair and Turkish Airlines launch code shares, enabling more choice for travellers Agency news
- More frequencies and destinations to Europe, Asia and North America Agency news
- Next steps on Finnair NDC journey Updated Agency news
- Guidelines for flights between 1 July 2020 - 28 February 2022 Updated Operational news
- Resumption of SIN and KIX operations and overnight services to ARN, CPH, OSL, LHR and LED Agency news
- Reminder for our direct flights from Stockholm to Thailand Agency news
- Updated layout of the Finnair Easy News page Agency news
- Enhanced control in Ancillary Services payment limits as of 1st September (updated 23Aug) Updated Agency news
- IATA Travel pass trial (update 31Jul) Updated Operational news
- We are ramping up our services gradually Agency news
- Change in credit card fee of Diners Club cards as of 01Aug 2021 Agency news
- Technical issue affecting Finnair Easy - Issue solved Updated Operational news
- Finnair introduces nonstop long-haul flights from Stockholm Agency news
- Temporary suspension of dogs entering the US from High-Risk rabies countries until further notice Operational news
- A new Refunds section added to Finnair Easy Agency news
- Finnair flies to 70 destinations in the winter season Agency news
- Finnair and Juneyao Air enter into a joint business partnership on the Helsinki-Shanghai route and beyond Agency news
- AVIH embargo on intercontinental flights for now (updated 10Jun) Updated Operational news
- All ticket types extended to all booking classes Agency news
- Change in the process how fare benefits are recognized Agency news
- Impact of the situation in Belarus on our flights Operational news
- A technical issue affecting emails sent to Finnair Agent Helpdesk - issue solved Updated Operational news
- Finnair Payment Policy renewed version has been published Operational news
- Change in YR surcharge handling on Finnair's on long-haul flights (updated 6May) Updated Operational news
- Finnair to fly to over 60 destinations in summer 2021 – flights to be added as travel gradually opens Agency news
- Finnair Easy travel agent portal upgrade Operational news
- Finnair Plus service break between 25-29 March Operational news
- Changes in agent support contact details Operational news
- Juneyao Airlines flights to China suspended Operational news
- Exceptional change/refund policy on flights to and from China between 28Jan – 08Mar Operational news
- Ski jumping skis can't be confirmed to ATR Operational news
- Changes in Finnair traffic plan 01 April – 30 October 2021 (UPDATED 20JAN) Updated Operational news
- Flights from UK and Ireland to Finland temporarily suspended from 21 December 2020 to 24 January 2021 (Updated 15JAN) Updated Operational news
- Update on handling corporate customers after the introduction of new one-way fares Operational news
- Introduction of one-way ticket fares for flights within Europe Operational news
- Travelling on Finnair flights after Brexit Operational news
- Changes to contact numbers Operational news
- Finnair partners with Aaron Group to strengthen NDC distribution Operational news
- Finnair expands its renewed distribution strategy to new markets Operational news
- Changes in Berlin flights Operational news
- We fly to 51 destinations in the winter, increased destinations for summer 2021 Agency news
- Finnair reaches the next level in NDC readiness: certified by IATA on NDC@scale Agency news
- WEAP embargo to/from Hong Kong effective immediately Operational news
- TK-status followed by a schedule change on booking Operational news
- Adjustments to Finnair traffic due to coronavirus - UPDATED 11AUG Updated Operational news
- BCN and MAD cancellations Operational news
- Changes in carry-on baggage allowance as of July 6th Operational news
- Finnair and Sabre renewed distribution agreement Operational news
- New measures on board and at the airport to protect the health of our customers Operational news
- Reminder: Changes in Finnair’s ticket types 31st March 2020 Operational news
- Manage Booking ancillary sales open for group bookings Updated Operational news
- Delays in the refund processing Operational news
- Changes in Finnair´s ticket types 31st March 2020 Operational news
- Finnair does not accept any future bookings of firearms (SSR WEAP) to or from Milan Malpensa (MXP) Operational news
- Air Italy (IG) liquidation Operational news
- Finnair will stop accepting direct transfer for AVIH at Helsinki airport Operational news
- Availability temporarily closed for flights to/from Mainland China - availability reopened Updated Operational news
- Economy Light ticket becomes available for flights from Europe to Japan Operational news
- Changes to reservations on Finnair flights to and from China – updated 29Jan Updated Operational news
- Suspension of Nanjing and Beijing Daxing routes until end of March due to suspended group travel from China Operational news
- Flight route adjustment to Dubai due to the escalated situation in Iran - updated 17Jan Updated Operational news
- Carrying mobility aids to be improved as of 20.12.2019 Operational news
- New farebasis on SJB EU to Japan 15th January Operational news
- Changes to booking a bicycle on Finnair operated and marketed flights Operational news
- Finnair will be introducing a new Ticketing Time Limit notification format Operational news
- Distribution in Sabre and Abacus stopped Operational news
- 25NOV instructions for reroutings due to IAU strike Operational news
- 25NOV Guidelines for possible strike at HEL airport Operational news
- Ticket Access enabled to Travel Agents who originally issued AY Tickets allowing them to further Display and perform Reissue/Exchange activities their end, even after Ticket reissue done by AY Operational news
- Changes to Tour Operator ticketing time limits and cancellation policy Operational news
- Flights to Beijing’s new airport Daxing starting 03Nov Operational news
- Co-operation between AY/JP has ended Operational news
- Certain Apple Macbookpro devices are not allowed on Finnair flights due to battery issues Operational news
- Changes in fare brand structure on September 3rd Operational news
- HKG Airport closed due to demonstrations Operational news
- Change fee updates as of August 2019 Operational news
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