Finnair Easy News

All Finnair destinations 

17 and 19 JUN25  

06JUN25 

01JUN-31AUG25 

• All bookings + Groups (G):

  • Within the same country: Allowed for AY-operated flights. Please contact Group sales support for options.

  • Between different countries: Allowed for AY-operated flights. Please contact Group sales support for options. 

Finnair (AY) as primary option, rerouting also to any airline with interline agreement is allowed 

Same or lowest available booking class within same cabin 

One change free of charge, further changes according to normal ticket rules 

OS AY VOL CHANGE DUE TO IAU INDU 11JUN 17JUN 19JUN 
OS AY REFUND DUE TO IAU INDU 11JUN 17JUN 19JUN 

‘I’-indicator 

INVOL REROUTE to be used when involuntary reissue is due to unexpected reason 2 days or less before departure (together with ‘I’-indicator in the fare calculation) 

The same change policy applies. For booking handling, in case not possible in the booking tool, alternatively Finnair Agency Sales Tool (FAST) can be used by importing the PNR, or contact our Agent Help Desk 

Full or partial refund is allowed. 

Before requesting refund, the booking must be cancelled.  

1) If the flight is not cancelled by AY, contact Agent Help Desk and request the cancellation of the booking. Proceed with the refund request via BSP/ARC.  

2) If the flight is cancelled by AY, booking can be cancelled by contacting Agent Help Desk. Apply for refund via BSPlink Refund Application. ARC-agents, see more information about refunds on general Refunds-instructions. 

Full or partial refund allowed. 

Cancel the booking/remaining segments and refund the ticket directly in your own GDS. If that is not possible, apply for refund via BSPlink Refund Application. ARC-agents, see more information about refunds on general Refunds-instructions. 

We have tried to keep all the connections which are on the same ticket but there might be cases where it is not possible to offer a smooth connection with the changed schedule; postpone the travel to a later flight/date in original booking class or cancel the booking for a full refund, rerouting to other airline is not allowed 

Rerouting to other airlines is not allowed except for 

• flights to/from Australia, where rebooking of the connecting flight within IATA Area 3 (Asia/Australia) is allowed between BA/CX/QF/JQ/JL but the long-haul flight between Helsinki and Area 3 must remain on Finnair. 

The above-mentioned change policy applies also to ancillaries for the one free change. In most cases the service will be automatically transferred to the new flight at the time of ticket revalidation/reissue. Otherwise, please re-associate the EMD and SSR manually or contact our Agent Help Desk. 

Refund allowed only in case a similar ancillary service is not available on the new flight. Process EMD refunds via BSPlink refund application (ARC users: apply for refund via Refund Web-form, mention “ARC Agent” in the additional information box) 

• If tickets have been issued, Finnair will re-route to alternative services 

• If tickets have not yet been issued, Finnair will rebook on alternative Finnair operated flights. In case an alternative option is not available and therefore offered, please contact Finnair Group Sales Support for further information 

All Finnair destinations

11JUN25, 17JUN25 and 19JUN25

06JUN25 

01JUN-31AUG25

Change for both bounds:

It is OK to make one voluntary change free of charge for another non-disrupted bound as well. The change can be made within 01JUN to 31AUG, only to AY flights. Please remember to add the remark: BOTH BOUNDS CHANGED AFTER VOL CHANGE. Changes for both bounds must be made at the same time. 

• All bookings excluding Groups (G): Not allowed

• Groups (G):

  • Within the same country: Allowed for AY-operated flights. Please contact Group sales support for options.

  • Between different countries: Allowed for AY-operated flights. Please contact Group sales support for options.

All bookings excluding Groups (G): Not covered by Finnair

Finnair (AY) as primary option, rerouting also to any AY marketed (AY*) flights/oneworld is allowed (incl. QR)

Same or lowest available booking class within same cabin

One change free of charge, further changes according to normal ticket rules

OS AY VOL CHANGE DUE TO IAU INDU 11JUN 17JUN 19JUN

‘S’-indicator

SKCHG to be used for involuntary changes when there is more than 2 days before departure (together with ‘S’ indicator in the fare calculation)

The same change policy applies. For booking handling, in case not possible in the booking tool, alternatively Finnair Agency Sales Tool (FAST) can be used by importing the PNR, or contact our Agent Help Desk.

Full or partial refund allowed, even if any of the flights booked are not cancelled by Finnair.

Please use the following waiver text in OSI element: OS AY REFUND DUE TO IAU INDU 11JUN 17JUN 19JUN 

Full or partial refund allowed, even if any of the flights booked are not cancelled by Finnair.

Please use the following waiver text in OSI element: OS AY REFUND DUE TO IAU INDU 11JUN 17JUN 19JUN 

The above-mentioned change policy applies also to ancillaries for the one free change. In most cases the service will be automatically transferred to the new flight at the time of ticket revalidation/reissue. Otherwise, please re-associate the EMD and SSR manually or contact our Agent Help Desk.

Refund allowed only in case a similar ancillary service is not available on the new flight. Process EMD refunds via BSPlink refund application (ARC users: apply for refund via Refund Web-form, mention “ARC Agent” in the additional information box).