Finnair Easy News
Updated
Published
DAT LT operates some Finnair short-haul flights during December 2024 and January 2025
Operational news
Finnair leases an A320 aircraft DAT LT between 3 December 2024 and 20 January 2025 to support our busy holiday season. DAT LT operates some of our Stockholm Arlanda, Gothenburg, Oslo, Oulu, Budapest, Berlin, Prague, Warsaw, Krakow, Brussels, Hamburg, Dusseldorf, Vienna, Copenhagen and Frankfurt flights according to the original schedule.
The flight deck and cabin crew for these flights come from DAT and crew serves customers in English. The flights have a modified Finnair service concept.
- In Business Class, we serve you a sandwich and normal alcoholic and non-alcoholic beverages including coffee and tea.
- In Economy Class, we serve you complimentary water, juice, coffee, tea and Elovena cookie. Other products are unfortunately not available for purchase. On our Stockholm and domestic flights, we serve you complimentary water, juice and Elovena cookie.
Unfortunately, wifi is not available on our flights operated by DAT. Customer can apply for a refund online for any undelivered travel extras.
If customer’s operating airline changes from Finnair to DAT, Finnair will contact the customer personally via sms or e-mail. Unfortunately, this change cannot be seen in the PNR. To receive Finnair’s messages, please make sure that customers’ contact information on bookings is up to date.
In case the changed operator is not suitable for the customer, the SSR OTHS INVOL element in the booking permits one further free involuntary change and/or cancellation as per the guidelines below.
For bookings made via NDC: same policy applies and for booking handling contact our Agent Help Desk by clicking on the chat icon at the bottom right corner of the page (select NDC Support) for the change or cancellation.
Event | DAT wet lease |
Route/market/destination/airports impacted | HEL-ARN / OUL / BER / BUD / BRU / CPH / FRA / GOT / CPH / OSL / WAW /KRK / PRG / HAM / DUS / VIE-HEL |
Travel dates impacted | 04DEC24-20JAN25 |
Applies to tickets issued by | 04DEC24 |
New travel dates | -/+14 days from original travel date |
Changes to origin/destination/stopover | Not allowed |
Airlines allowed | Finnair (AY) operated only. Rerouting to other airlines not allowed. |
Booking class to be used | Same or lowest available booking class within same cabin. |
Number of allowed changes | One change free of charge, further changes according to normal ticket rules. |
Mandatory waiver text in OSI element | OS AY CHANGE DUE TO DAT WETLEASE OS AY REFUND DUE TO DAT WETLEASE |
Mandatory indicator in front of fare calculation on the reissued ticket | ‘I’-indicator |
Mandatory text in the endorsement | INVOL REROUTE (together with ‘I’-indicator in the fare calculation) |
Changing bookings made via NDC | The same change policy applies. For booking handling, in case not possible in the booking tool, alternatively Finnair Agency Sales Tool (FAST) can be used by importing the PNR, or contact our Agent Help Desk. |
Refunds for bookings made via NDC | Full or partial refund is allowed, even if any of the booked flights are not cancelled by Finnair. Before requesting refund, the booking must be cancelled. 1) If the flight is not cancelled by AY, contact Agent Help Desk and request the cancellation of the booking. Proceed with the refund request via BSP/ARC. 2) If the flight is cancelled by AY, booking can be cancelled by contacting Agent Help Desk. Apply for refund via BSPlink Refund Application. ARC-agents, see more information about refunds on general Refunds-instructions. |
Refunds for bookings made via Edifact | Full or partial refund allowed, even if any of the booked flights are not cancelled by Finnair. Cancel the booking/remaining segments and refund the ticket directly in your own GDS. If that is not possible, apply for refund via BSPlink Refund Application. ARC-agents, see more information about refunds on general Refunds-instructions. |
Ancillaries | The above-mentioned change policy applies also to ancillaries for the one free change. In most cases the service will be automatically transferred to the new flight at the time of ticket revalidation/reissue. Otherwise, please re-associate the EMD and SSR manually or contact our Agent Help Desk. Refund allowed only in case a similar ancillary service is not available on the new flight. Process EMD refunds via BSPlink refund application (ARC users: apply for refund via Refund Web-form, mention “ARC Agent” in the additional information box) |
Groups | Same policy applies as above. |
Important information |
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Passenger rights can be checked here.
More information will be published at finnair.com.