What are the benefits of different ticket types on Finnair's flights?
The tables below show the benefits of different ticket types on Finnair's flights.
* Refund rules differ in the case of flight disruptions.
** Flights from Japan: refund is allowed for a fee.
All our baggage guidelines can be found on the Baggage page.
* Flights to or from Japan: 1 pc (23kg each) in Economy Class, Premium Economy and Business Class (excl. Light ticket types).
ADVANCE SEAT SELECTION
Check how to book the seats in advance on the Advance seat reservation page under Ancillary services.
* Flights from Japan: advance seat selection in Business Class is free of charge.
* The menus vary between travel classes and routes. Juice and water are complimentary for all on both short-haul and long-haul flights.
Short-haul flights refer to our routes within Europe and long-haul flights mean flights to or from the Middle East, Asia and North America.
More about Finnair Plus can be found here.
In addition to what's included in the ticket type, the customer might also have benefits based on their Finnair Plus tier.
We reserve the right to adjust the benefits, always check the fare rules at time of ticketing.
Please note that the ticket types offered on routes to/from North America (Atlantic Joint Business) and Japan (Siberian Joint Business) differ from our ticket types on other markets to some extent.
Important information for Amadeus users:
Always price the flights before you confirm any benefits to the customer.
This is especially important when booking seats; you are able to see if the seat is included as a benefit (seat map, SSR) only after pricing the flights. The chargeability of the seat(s) is automatically checked at the time of repricing as well as ticket issuance. If you change the flights, re-pricing the flights or ticket revalidation is required for the seat validation.
If you need to do manual pricing, you will not be able to add the fare family code into the manual TST yourself; you must contact your local Finnair agent help desk for assistance. You can find your local contact details here.
You can view and check the fare family code with a TQD entry; for example, TQD/T1/FC1 for TST number one, fare component one (fare family code is component specific so if you book eg. a combination of Light and Classic, you need to view both separately).
Important information for other GDS users:
We recommend issuing tickets before booking any seats to the customer as the seat validation only happens at ticketing time (see above the difference in Amadeus bookings for comparison).In other GDS’ bookings, the fare family code is automatically computed for both automatic and manual pricing at the time of ticketing.
If you are not certain that a fare family code is correctly stored in a PNR or you have any questions, please contact your local Finnair agent help desk, contact details can be found here.