Stretcher service for Finnair flights is available for patient transportation arranged only by those repatriation organisations that have an agreement with Finnair. It is important that ambulance transportation has been arranged in advance by the repatriation organisation at the stations of departure, transit and destination. A stretcher reservation can be confirmed only when the required ambulance contact information has been inserted into the PNR.
Possible aircraft types for stretcher are at the moment: Airbus 319/320/321/330.
Stretcher is not available for ATR, Embraer E90 or Airbus A350.
The stretcher service is not available on Finnish domestic flights.
Bookings accepted only for Finnair operated flights with a Finnair flight number.
- on European routes 4 published Y-class oneway fares in Flex ticket type (in addition to the passenger’s own ticket fare)
- on Intercontinental routes 4 published J-class oneway fares in Flex ticket type (in addition to the passenger’s own ticket fare)
The additional charge for the stretcher has to be collected as Q surcharge in the fare calculation. In cases where the passenger's ticket is already issued, the Q surcharge can be collected through a reissue.
**The passenger ticket may be of any applicable fare category. **
The passenger is entitled to carry the normal free baggage allowance for each fare paid. In addition, passenger dependent on a wheelchair, a pair of crutches or other prosthesis may carry such extra items without charge.
If the passenger's itinerary includes other carriers it is important to obtain confirmation from each carrier in advance, as the fares, regulations and booking procedures vary.
Cancellation fee: 50 % of the stretcher charge (=4 x oneway Y/J Flex fare) if stretcher is cancelled less than 24 hrs on European routes and less than 48 hrs on Intercontinental routes.
Passenger’s own ticket fare will follow ticketed fare rules.