Finnair Corporate Programme
Finnair Corporate Programme (FCP) is our online program for corporate customers of all sizes. By joining the Finnair Corporate Programme, the corporate customer will get instant discounts on all Finnair long-haul flights from the fully flexible Flex fare. The discount is given for all booking classes in all our three travel classes: Business, Premium Economy, and Economy Class.
In addition to the discounted Flex ticket type on long-haul flights, our corporate customers can also use our two other ticket types: Classic and Light. However, neither these ticket types nor travel within Europe (including travel on domestic routes within Finland) are discounted.
The use of the discounted Flex ticket type requires an active FCP agreement, and a valid client code must always be inserted in a booking whenever a booking is priced with a corporate pricing code.
The access to our Light ticket type in those travel agencies which are not yet using NDC distribution technology also requires an active FCP agreement and the use of a valid client code in a booking.
Scroll down to check how to find the FCP fares and how to enter the client code in a booking. Also the country specific pricing codes have been listed below. The corporate customer may also use their own pricing code for the FCP fares; this information must be passed on to Finnair when joining the program or by contacting us via the contact form on www.finnair.com/businesstravel.
Country specific discounts as well as booking class exceptions on routes to North America and Japan are listed on www.finnair.com/businesstravel.
Please note! The following instructions for fare rules, pricing and adding the client code in a booking also apply to our other corporate customers. For full ticketing instructions for those customers, please refer to the corporate specific ticketing instructions delivered to you by your Finnair representative.
FCP ticketing instructions
1. Fare rules
Finnair Corporate Programme fare rules follow the published fare rule. All fare rules can be found in GDS.
For example, the Amadeus
for fare notes:
In this example, U123456 is the corporate pricing code. Please replace this example by the real corporate pricing code.
Pricing is done either with a country-specific FCP pricing code or with customer's own pricing code (see 3. Pricing code). Whenever a corporate fare is used, a client code must be entered in the booking as well (see 4. Client code).
For example, the Amadeus
IT code (Tour Code) will be automatically
Please replace this example by the real corporate pricing code.
NOTE: When Finnair’s published fares change, the corporate fare levels loaded in GDSs will change accordingly. The discount percentage vs. the published fare level remains fixed.
3. Pricing code
These are the country-specific pricing codes. The pricing code will work only in the country to which the pricing code is assigned to but some countries' pricing code enables pricing also from a neighboring country.
A corporate customer may also use their own pricing code for the FCP fares; this information must be passed on to Finnair when joining the program or by contacting us via the contact form on www.finnair.com/businesstravel.
4. Client code
Whenever you are pricing a Finnair booking with a corporate fare, it is mandatory to add also the corporate customer’s client code in reservation. The client code is entered in booking in an SSR CLID element, for example in Amadeus with command SR*CLIDAYHK/AYXXX123YY or more simply SR*CLIDAY-AYXXX123YY.
The SSR CLID is the new industry standard format for identifying a corporate customer in a flight reservation (CLID = client identification). In case a client code entry fails (eg. in Amadeus, response "CORPORATE ACCOUNT NOT FOUND"), it means either that:
1. you are trying to enter a code which has not yet been activated in the GDS database; it usually takes over night for a new client code to become active in a GDS database
2. there is a typo in the CLID you are trying to enter
3. you forgot to add AY in front of the actual CLID (please note that some of our client codes also begin with AY, e.g. AYA.. or AYB.. or AYC.. which means that the command might look like it has too many "AY" but indeed is correct)
4. you are trying to enter a CLID which has been inactivated on our side; if a corporate customer has not had any purchases since 1st of July 2018, the client code has been inactivated
5. the CLID is not part of the current corporate agreement
You can report an inactive CLID to us via this form. In the meanwhile, it is ok to use the old OS format to enter the CLID in the booking: OS AY CMP XXX123YY.
Enter the Finnair corporate customer number into a booking with the following instructions:
the so-called special service request for a CLID element
mandatory airline designator
for indicating the status of the element, HK followed by a slash "/" is mandatory
for indicating to which airline the CLID belongs to
An eight character long
can be either three letters + three numbers + two letters OR two letters + four numbers + two letters
How the client code is inserted in other reservation systems (GDS):
A CLID element must be either passenger specific or apply to the entire booking. You cannot add two CLID elements for the same airline but a booking may include CLID elements to other airlines given that there are flights marketed by that other airline.
If you continue to add the corporate customer number in a booking in an OS element, we will try to convert it at our end to an SSR element but the code will also end up on our erroneous corporate customer numbers' list and you will also be notified of the erroneous code.